Reservations and payments
Are the prices shown including VAT?
Yes, all prices shown are including VAT.
How do I book my FarmCamps holiday?
1) Select a farm and your preferred choice of accommodation.
2) Select the desired date of arrival, party details and duration of your stay.
3) Select, if you wish, additional bookable services (such as towel bundle, baby bundle and farm activities). These can also be arranged when on the farm.
4) Enter your personal details and add specifics if any.
5) Pay for (first installment) your holiday.
6) Once your booking is complete you will receive confirmation from us!
Which payment methods can I use for my FarmCamps holiday?
With FarmCamps you can pay with Visa or Mastercard. We do accept some limited Belgian or German online payment services.
Can I pay in installments?
- Yes, you can. When reserving your Safari tent you can choose to pay in 2 installments. You will be asked to pay the first part (50 %) immediately upon reservation. The remaining 50% will need to be settled up to 10 weeks before your arrival.
- You can also choose to pay the full price immediately upon reservation.
- If you make a reservation within 10 weeks prior to your arrival, you will be asked to pay the full price upon reservation, installment payments will not be allowed.
I am trying to reserve my FarmCamps holiday online but it is not working, please can you help?
Of course! We are happy to help you. Please call us during business hours on 088 888 9188. Alternatively, you can ping us a message through the website and we’ll contact you ASAP. Click here.
I want to make a change to my reservation, how can I do this?
If you would like to add a product or service to your reservation, for example Breakfast-in-Tent or our tent cleaning service, you can do this through accessing ‘My FarmCamps’. Each change in your booking will incur a fee of €32.50. Alternatively please call us during business hours on 088 888 9188 or ping us a message through the website (including your reservation number) and we’ll contact you ASAP. Click here.
Do I have to pay a cleaning fee?
No one feels like cleaning a tent at the end of their holiday which is why the farmers are happy to do this for you. There is a small charge which is €20.00 for a tent without a bathroom and €25.00 for a tent with a bathroom (or a bathroom next to it). However you should always leave the tent tidy, complete with all its contents and in good condition. Before departure please ensure you have stripped the beds, done the washing up and removed the rubbish from the tent.
When is there an official agreement in place?
An official agreement between yourself and FarmCamps with respect to the rental of your tent occurs when (i) you have agreed to the general terms and conditions of your reservation and (ii), you have paid in full or in part for your reservation via telephone or via www.farmcamps.nl.
Do I have the right to withdraw my reservation?
At the point that there is an official agreement in place then there is no right to withdraw the reservation – the so-called ‘cooling off’ period does not apply here.
Can I cancel my holiday?
It is possible you need to cancel your holiday due to unforeseen circumstances. In this case you must notify FarmCamps via email or telephone (during office hours). Cancellations will in many cases involve additional costs. If you need to cancel your holiday you are liable to forfeit the following amounts depending on the timing of your cancellation (including reservation charges): (i) if you cancel within 40 days of your arrival date: 100% of the total cost of your holiday; (ii) if you cancel more than 40 days prior to your arrival date: 50% of the total cost of your holiday; (iii) last minute cancellation will result in 100% of total cost of your holiday. FarmCamps, where appropriate, will arrange a refund to a bank account specified by you within two weeks of the cancellation date.
You can also select to change the dates of your holiday. This can be done only if the holiday will not start within 4 weeks of notifying us. The charge for this is €32.50.
Can we include activities according to our own needs and wishes?
It is possible to book an entire FarmCamps location for a family or friends reunion for example. We would be happy to provide you with a proposal for customized activities in consultation with the site farmers. If you are interested in reserving an entire FarmCamps location then we advise you to contact our reservations department where we will be happy to work together with you to discuss your specific requirements.
Click here to contact us.
Are gas, water and electricity included in the price?
Yes! The use of gas, water and electricity is included in the price.
What else is included in the price?
The rental cost for a Safari or Lodge tent includes a rather handy housekeeping kit, a guided tour of the farm and Farmer’s Passports for your mini-farmers.
Can I bring my own caravan, trailer or tent?
- It is only possible to reserve Safari or Lodge tents through FarmCamps. Some FarmCamps farms do offer campsite pitches to rent. You need to contact the farm directly to enquire further on this.
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